Managers should make stress management a priority to increase productivity
Organizational Solutions
Erwin van den Burg
Organizational Solutions
02/03/2026
4 min
0

Reducing Work Stress Is a Management Skill

02/03/2026
4 min
0

Why Work Stress Keeps Returning

Many organizations invest in resilience training, wellbeing programs, and stress-management tools. And yet, work stress keeps returning.

Employees remain overloaded. Focus declines. Motivation quietly erodes. Even highly capable professionals struggle to maintain effectiveness.

This is rarely because people have suddenly become less resilient. In most cases, work stress is a predictable outcome of how work is structured, prioritized, and led.

Stress is not a failure of people. It is often a signal that the system they work in is under strain.

Understanding—and reducing—that strain is not a wellness initiative. It is a management skill.

Key Takeaways

  • Chronic work stress is shaped more by management decisions than by personality
  • Individual resilience cannot compensate for structural overload
  • Stress affects performance while people are still at work, not only after burnout
  • High performance and low stress are not opposites
  • Reducing stress requires better work design, not lower expectations

Why Work Stress Is Not Primarily an Individual Issue

From a biological perspective, stress responses are adaptive. They help people mobilize energy, focus attention, and respond to demands.

Problems arise when these responses are activated too frequently, for too long, or without sufficient recovery.

In work settings, this usually occurs when:

  • demands consistently exceed available control,
  • priorities are unclear or conflicting,
  • responsibility is high but decision authority is limited,
  • uncertainty becomes chronic rather than temporary.

In such conditions, asking employees to “cope better” misses the point. No amount of individual resilience can fully compensate for a system that keeps triggering stress unnecessarily.

Recurring Stress Patterns Created by Management Decisions

Across organizations and sectors, the same stress patterns appear again and again. They are rarely caused by poor motivation or lack of competence. They emerge from how work is managed.

Conflicting Priorities Without Clear Trade-Offs

When everything is urgent, people are forced into impossible choices. Stress arises not from workload alone, but from the absence of clear prioritization.

Unresolved trade-offs push stress downward in the organization, where individuals are left to absorb it.

High Responsibility Without Decision Authority

Employees may be accountable for outcomes they cannot fully influence. This combination reliably increases stress, even among highly skilled and committed professionals.

Responsibility without control is one of the most consistent drivers of chronic work stress.

Continuous Change Without Recovery

Frequent reorganizations, shifting goals, and moving targets create sustained uncertainty. Without periods of stabilization and recovery, even positive change becomes stressful.

Stress here is not resistance to change. It is a response to permanent instability.

These patterns are not failures of character. They are design issues.

Why Wellness Programs Alone Don’t Solve Work Stress

Wellbeing initiatives can be helpful. They support recovery from acute stress and may reduce short-term strain.

But they cannot correct structural sources of stress.

When underlying conditions remain unchanged, wellness programs risk sending an unintended message:

“The problem is how you respond, not how work is organized.”

Reducing chronic work stress requires more than helping individuals recover. It requires reducing unnecessary stress exposure at the source.

Reducing Stress as a Core Leadership Competence

Managing stress exposure is not about being soft or lowering standards. It is about judgment and system awareness.

Stress-aware leadership involves:

  • making priorities explicit rather than implicit,
  • aligning responsibility with decision authority,
  • monitoring strain signals early instead of reacting late,
  • recognizing when performance problems are symptoms of overload rather than motivation issues.

Just as leaders learn to manage budgets and risk, they can learn to manage stress load.

Why Stress Management Matters for Performance, Not Just Health

Chronic stress does not only affect wellbeing or long-term health outcomes. It also changes how people function.

Research consistently shows that higher stress levels are associated with reduced task efficiency, impaired concentration, and lower work effectiveness across a range of job-related performance measures.

This is also reflected in large workforce surveys. In one study, around 60 % of employees reported that high stress levels negatively affected their productivity at work (based on a Wiley Workplace Intelligence study).

Organizations that take stress seriously as a management issue therefore do not perform better because they demand less — but because they design work in a way that allows people to function effectively under pressure.

What Stress-Aware Management Looks Like in Practice

At a high level, organizations that manage stress effectively tend to:

  • treat recurring stress as diagnostic information rather than individual weakness,
  • address structural bottlenecks instead of blaming people,
  • design work that is demanding but realistically executable,
  • allow recovery after sustained effort,
  • intervene early, before stress becomes chronic.

This is not about eliminating pressure.
It is about preventing avoidable friction from quietly draining performance.

When Stress Signals a Structural Problem

If stress keeps recurring despite capable, motivated employees, the issue is rarely resilience.

It is often how work is organized.

Seeing stress as a system signal rather than a personal failure opens the door to more sustainable performance and healthier organizations.

Interested in exploring this at your organization?

If you are a leader who wants to move beyond surface-level wellbeing initiatives and understand where priorities, decision structures, or work design may be creating unnecessary strain, Stressinsight offers a free 1:1 exploratory call focused on identifying structural stress patterns and translating them into actionable insights.

FAQs

Is all stress at work harmful?
No. Short-term pressure can support focus and performance. Problems arise when stress becomes chronic and recovery is insufficient.

Can high-pressure roles ever be low-stress?
They can be lower-stress when clarity, control, and recovery are built into the role, even if demands remain high.

Is individual resilience still important?
Yes. But resilience works best when the work environment does not continuously overwhelm it.

How can leaders tell when stress is becoming problematic?
When stress persists despite motivation and competence, and when the same issues keep resurfacing, the cause is often structural.

References

  1. Bui, T et al. Workplace Stress and Productivity: A Cross-Sectional Study. Kansas Journal of Medicine, 2021.
  2. Wiley Workplace Intelligence. Workforce stress and productivity survey.
    The Hidden Cost of Workplace Stress: Impact on Employees and Productivity, 2025. Based on Wiley Workplace Intelligence
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